"Yes Karl, very satisfied. It has been my first experience in having to claim on insurance and was very worried about the process. But you have helped and assured me all along the way and although it was a disaster at sea the recovery and repairs, thanks to you have, been very stress free. Thank you.” Mr N P of Hampshire 

“Your prompt responses have been most welcome.  A rare thing these days.” Mr B W of Oxford

“Thank you very much Alanna an excellent customer service experience, responsive, hassle free and payment direct to the engineer, if you ever want a reference for the website happy to oblige”. Ms P J of Reading

“In these troubled times it's difficult for people to be professional and helpful, however the young lady that dealt with me was very positive and very helpful, explained everything to me about the policy, and answered all my questions, with a great deal of professional aptitude thank you.” Mr GB - Warwickshire

“In all dealings with your company and the claims department, you have been extremely professional and delivered what you promised, every time. I would not hesitate to recommend your company. Indeed, I have actually recommended you to two of my friends.” Mr SB – Surrey

“I write to thank you and your staff for providing really great service during this difficult time. I had some IT trouble whilst arranging my renewal. So, I called and spoke with a team member who arranged for a staff member to call me back. I got a call back within an hour, from a lady who ran through all the details and took my renewal payment over the phone. I think this was very quick response to my enquiry. I also think the staff were excellent in dealing with my enquiry, and your overall service was great. Especially, when you consider how difficult it must be to organise staff to be "working from home" . It is great to see an organisation delivering a quality service. You are very lucky to have such great staff working in your teams. Many thanks to all the staff for their efforts in helping customers.” Mr JD – Stoke on Trent

“Staff were absolutely brilliant. Unable to renew-my policy by renewal date due to Recovering from Corona. Virus your staff handled my telephone call with great understanding and compassion, my policy was renewed within a couple of hours. Can’t rate them high enough. Thank you” Ms SH – Surrey

“Dear Taryn, many thanks for this. Can I also thank you for the speediness and professionalism of the way you have managed my claim. I have been very impressed and will continue to insure my boats with MS Amlin” Mr RT - Wales

“Yes that certainly does conclude matters and I must say again what a wonderful company you work for. Such efficiency is rare and so pleasingly refreshing Once again thank you for making the entire process an easy one.” Mr EK – Liverpool

“On behalf me and my Brother I would like to thank you and Alison for your prompt professional actions dealing with this matter. I have also greatly appreciated you and your colleagues genuine kindness and care. Mr IL – Northants

“I would also like to thank you very much for bearing with the communication problems today and getting everything sorted. If you have a supervisor or manager I would like them to know that you delivered a superior customer service. Please feel free to share this email with them, or let me know if you'd like me to send one directly to them.” Mr NH - West Sussex