Covid-19 Update


Donna Maynard

Operations and Quality Assurance Manager

As the Coronavirus continues to impact all of us and place a lot of pressure on businesses across the country.  We just want to take a moment to let you know that we are still here for you, with the UK on complete lockdown, our team are all working remotely from home with telephone lines diverting to our out of hours answering service. 


These are challenging times for all and whilst we adjust to working remotely we detail below the most efficient means of making contact with us.

Contact us by Email

General Enquiries -

Claims Contact -

Accounts Contact -

There should be very little disruption with regard to email communication however our response times will be affected.

Online Portal -

If you are an existing policyholder and your renewal is due within a 30 day period then you can renew online.  Simply click "Renew my policy" and use your 2020 policy number to log in (example:  HV20-012345/Q01).

If you require a new quotation then click on "Get a Quote" and follow the online prompts.  

We just want to take this opportunity to thank you for your continued support and assure you we are taking every measure possible to maintain our service levels that you deserve.   We appreciate your patience and stay safe! 


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